I have a bunch of Ankers, and of course at least one of them was part of this.

Edit/Clarification: Only certain serial numbers are affected. If your model is listed in this, you’ll need to enter its serial number in the recall form to see if that specific unit is affected.

Models:

  • Anker Power Bank (10K, 22.5W) — Model A1257
  • Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) — Model A1647
  • Anker MagGo Power Bank (10,000mAh, 7.5W) — Model A1652
  • Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) — Model A1681
  • Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) — Model A1689
  • Anker PowerCore 10000 Power Bank — Model A1263

Resources:

  • AmbiguousProps
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    89 days ago

    I lost my model A1263 in a box during a move. I’ve been looking for it over the last couple of weeks once I was notified about this, but no luck. I actually emailed Anker to ask if there’s a risk of fire even in storage or not in use, and apparently it can happen even when not under any load and completely discharged.

    I don’t even know if I still have it. Fingers crossed that my serial isn’t one of the affected ones, but I’ll keep looking and hoping that it doesn’t burn my house down.

    • @xylol@leminal.space
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      9 days ago

      all batteries are potential fire hazards even if not under a recall, eventually they can become spicy pillows

      • AmbiguousProps
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        28 days ago

        Yeah, it’s one of those things where I was vaguely aware of the hazard, but for some reason wasn’t consciously acknowledging it. Since I came to that realization, I’ve started to gather all of my lithium batteries to take stock and start to get rid of some.

        I’m definitely more worried about the batteries I’ve forgotten about that ended up in boxes or drawers. Another thing to keep me up a night, yay.

      • @kmartburrito@lemmy.world
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        29 days ago

        I really need to go through my old electronics drawers and pull out any old batteries. I’m battling statistics right now, and statistics always wins.

        • @bluemellophone@lemmy.world
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          58 days ago

          I was asleep in bed one night many years ago and heard a loud bang, startling me awake. I thought for sure somebody was trying to break in a window or something. Went out, checked the house, nothing amiss. Went outside, checked around for any signs of something being off, not a thing. I then sat in my living room for 30 minutes trying to decide if it was a dream or if it would happen again. Still, nothing. I went back to sleep.

          The next morning I made coffee and sat down at my MacBook Pro. It was an older model but I immediately noticed something was wrong. The entire laptop was elevated off the table slightly. The battery had apparently expanded in the middle of the night and with enough force ripped the bottom aluminum cover through three of the screw holes. Found the source of the noise, and immediately took it for disposal.

          I was very lucky it didn’t catch fire, although it would have quickly solved my midnight mystery.

  • JWBananas
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    89 days ago

    Do note that only certain serial numbers are affected.

  • Baron von Fajita
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    79 days ago

    Ahh, the sensationalist headlines. “STOP USING THESE NOW OR YOU WILL DIE!”

    I’m not calling out you, OP. This is just the nature of journalism now. “OH OH, LOOK AT ME!”

    • Admiral PatrickOP
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      89 days ago

      I mean…I tend to take potential lithium fires seriously, especially when they’re in my everyday carry. Companies don’t issue recalls and mass-replace units on a whim.

      • Baron von Fajita
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        9 days ago

        I’m not saying you shouldn’t. I’m just saying that we tend to sensationalize the wording more and more each day. Eventually, there will no longer be words strong enough to get the appropriate attention and people will suffer because of it.

        I’m not faulting Anker. I’m faulting Gizmodo.

    • @Screen_Shatter@lemmy.world
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      19 days ago

      This could literally kill you. You should stop using them immediately. Sensationalist headlines are rapant, but this is a serious problem worth getting attention over.

      • ddh
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        8 days ago

        Yep, I don’t see any problem with the headline. Seems like sensible advice.

    • ByteOnBikes
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      29 days ago

      I used to believe a lot of things.

      Newegg sold really good products.

      Blizzard made good games.

      America is the land of the free.

      Things change. Anker rose to the top for low priced products that were good. And now that they’ve become bigger, their output might get worse.

      • @AnAmericanPotato@programming.dev
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        09 days ago

        Bummer that they’ve gone downhill. Not sure what to recommend to people now.

        Anker used to be my go-to recommendation for USB cables and chargers. All my Anker products have been working perfectly for 5-10 years now. But I don’t own any of their newer products.

        • @dan@upvote.au
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          8 days ago

          Their products are still solid. Any brand can have issues with their batteries (other companies use the same cells), and I don’t see a reason to avoid their non-battery products like cables and chargers.

    • Admiral PatrickOP
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      9 days ago

      HAHAHA. 🤦‍♂️ I’ve called them “Ankler” for freaking years and am just today learning it’s “Anker”.

      It’s “Downtown Abbey” all over again lol.

  • @dan@upvote.au
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    19 days ago

    I’ve got a PowerCore 20000k (20Ah). I wonder why the 10Ah version is “fire-prone” but the 20Ah version isn’t.

    • Admiral PatrickOP
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      9 days ago

      Probably different batches. Recall info said it was due to an issue with a single supplier. Not even all of the listed models are affected, just certain serial numbers for each model.

    • LousyCornMuffins
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      28 days ago

      I’d bet it’s something to do with faulty insulation between cells or something

  • mintiefresh
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    19 days ago

    I have some anker batteries but not these specific ones.

    Making me nervous…

  • Admiral PatrickOP
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    9 days ago

    Process was pretty easy. Basically you have to:

    1. Fill out the recall form (linked in post).
    2. Provide info for the unit:
      • Model number
      • Serial number
    3. It will check to see if that exact unit is part of the recall. If it is, you’ll also need to provide:
      • Where it was purchased
      • The order number associated with the purchase
    4. Let them know if you want a replacement unit shipped to you or a non-expiring gift card for Anker.com
      • I selected “replacement unit” and had to provide my shipping address. Not sure if gift card needs that or not, but would assume so.
    5. You have to submit two photos of the unit:
      • Write the current date and the word RECALL on a piece of paper.
      • Upload a photo of the back with the serial number visible with the paper in the shot
      • Upload another photo of the front with the paper in the shot. Also, you have to write RECALL on the device itself in Sharpie (not sure if they’ll be able to see it in mine since the case is black and you can’t see the marker at all)
    6. It said the turnaround time is approx. 5 days.
    7. It advises to send the unit for recycling after you submit the form, but I’m holding onto mine for now because I’m not sure if they’re gonna complain about the Sharpie not being visible in the second photo.
    • Kernal64
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      19 days ago

      It’s Anker, not Ankler. Your link goes to a domain squatting page.

      • go $fsck yourself
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        08 days ago

        I’m sad that didn’t go to a “porn” site for the extremely religious where they show uncensored women’s ankles.

        • chingadera
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          8 days ago

          Jesus Christ, I almost came when I read “women” and “ankle” together. You should be ashamed of yourself for tempting me like that you blasphemous heathen.

  • @Goretantath@lemmy.world
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    09 days ago

    Didn’t like anker after their subsidiaries bullshit with security, this just cements anker as shit in my mind.

  • @13igTyme@lemmy.world
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    -19 days ago

    Anker has always been shit. I bought a few things from them in the past and most didn’t last 6 months.

    • @GreyEyedGhost@lemmy.ca
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      18 days ago

      I have one of the models affected by this recall. My serial number indicates it isn’t affected. It’s been working fine for years. I have other products of theirs and my biggest complaint is that my earbuds didn’t work after being lost in the snow and found months later in the spring.

      Does my anecdote beat yours?