Microsoft EVP Yusuf Mehdi said in a blog post last week that Windows powers over a billion active devices globally. This might sound like a healthy number, but according to ZDNET, the Microsoft annual report for 2022 said that more than 1.4 billion devices were running Windows 10 or 11. Given that these documents contain material information and have allegedly been pored over by the tech giant’s lawyers, we can safely assume that Windows’ user base has been quietly shrinking in the past three years, shedding around 400 million users.

  • LupusBlackfur
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    509 days ago

    If this calculation proves true, one would think losing close to 1/3 of its customers would cause M$ to rethink some of its business policies/plans…

    Such as forcing folks to retire perfectly good hardware and buy new if they wish to run Windoze11.

    But then again, it’s M$… 🤷‍♂️ 🤦‍♂️

    • @FlexibleToast@lemmy.world
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      299 days ago

      1/3 of its Windows customers, not of all of its customers. I bet they still make plenty of money with Azure and Office 365.

        • dual_sport_dork 🐧🗡️
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          139 days ago

          Especially since the majority of computer users worldwide now no longer use a PC to do their computing. The average consumer now uses Windows only at work. Their personal device, whatever it is, runs Android or is some manner of iDevice, two platforms which have thoroughly eaten Microsoft’s lunch.

          It’s too bad for Microsoft that their mobile platform – Windows Mobile, er, I mean Windows 8 RT, er, actually it was Pocket PC, um, no wait, it was Windows CE, et. cetera – all bombed so spectacularly, and the most recent one mere moments before Google took over the world.

          I imagine Microsoft is no longer eyeing private users as a cash cow except purely as advertising targets.

          It’s only a matter of time before some brilliant dipshit over there manages to envision Windows as a subscription service aimed solely at businesses, and the days of Windows as a standalone OS will be over.

          • @henfredemars@infosec.pub
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            9 days ago

            I could imagine a future where Windows is just a proprietary DE over a Linux system. I don’t think it’s coming anytime soon because of the development cost it would impose, but I don’t see why they would go to such efforts maintaining a system they could get for free if the desktop user base keeps shrinking. They’re just too greedy not to do that. Even the backwards compatibility with Windows software is becoming a solved problem.

            Aside from my above rant, the PC is definitely fast becoming an enthusiast/business platform. I opened a retirement account the other day through my smart phone!

            • TimLovesTech (AuDHD)(he/him)
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              9 days ago

              Well a bunch of them are using WSL to do their work, which isn’t the same, but shows how many people are just stuck with a Windows box.

              In StackOverflow 2024 survey ~17% of both professional and personal use users were using WSL.

              Source: StackOverflow 2024 Survey

              Edit - A word went missing due to my battle with autocorrect. 😩

              • Mike D.
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                29 days ago

                This often sucks when the server and terminal are onsite. Put the server elsewhere and only those with best connections will like it. Latency is a bitch.

            • @ragepaw@lemmy.ca
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              19 days ago

              MS did a shift like that already. The shift from MS-DOS to NT was transparent to the vast majority of people to the point that most people didn’t realize they were two different OSes.

              I don’t see why they couldn’t do it again. NTVDM was similar in concept to what wine does. Imagine if MS actively contributed to wine, or a wine like project.

          • Ray1992xD
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            9 days ago

            Yes, I don’t like Windows one bit anymore but back then, Windows Mobile was very solid! I loved my Lumia phones.

            If Windows becomes a sub service for business only, three things three things can happen:

            1 Mac’s become the most sold consumer product

            2 Linux takes off like never before

            3 Some consumer version where ads accompany every mouse click

            I hope it’s gonna be number two

          • @curbstickle@lemmy.dbzer0.com
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            19 days ago

            It’s only a matter of time before some brilliant dipshit over there manages to envision Windows as a subscription service aimed solely at businesses

            I think at least one M365 plan includes a windows license now.

        • @thisbenzingring@lemmy.sdf.org
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          39 days ago

          i was a MS employee once. Windows hasn’t been their focus since Windows XP. Once they discovered the profit margins of Office 98… Windows was just a way to keep you using Office

          • @henfredemars@infosec.pub
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            19 days ago

            This makes sense. I have a friend from way back in HS who interned there while he was working on his degree who said that cloud services was the priority at the time, and Windows was more just a vehicle that they continued to maintain. That continues to be the approximate temperature of the product and is in line with my expectations.

        • ☂️-
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          18 days ago

          im glad they are losing users then.

          if not being their cash cow gotta mean we get treated like this, then they should not have the market cornered.

    • @reddig33@lemmy.world
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      9 days ago

      It’s Microsoft’s current CEO. All he is interested in is subscription revenue. Xbox hardware is next to go.

      Breaking up Microsoft would be the best thing they could do right now. But it won’t happen.

    • @Guidy@lemmy.world
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      49 days ago

      And adding advertising to various parts of the OS.

      Hey, Microsoft: de-shitify your OS if you want it to be more popular.

    • Godort
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      9 days ago

      This will rely on having an executive team that can predict trends beyond the next quarter.

      Doubling down on advertising, telemetry, and AI in an overly bloated OS looks really good if you only care about the profits that brings for the next 3 months, rather than how much your userbase resents it. MS is fully capable of turning this around immediately by just making LTSC available to the public without needing to buy a MAK through an enterprise channel, but that means throwing away some recurring revenue in favor of claiming a lost userbase

    • @audaxdreik@pawb.social
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      29 days ago

      You would hope, but this is the same thing we see across almost all industries these days. It’s almost like there’s a root cause for it, some sort of, Iunno, economic system we could blame …

      But especially cable companies, for example. Has a dwindling customer base caused them to rethink their business strategies? Or has it caused them to try and bleed that dwindling base dryer even faster?

      There’s no “learning” anymore, there’s riding the bus to the absolute pits of hell and just hoping you’re not the CEO to be the one that has to go down with it.

  • @secretlyaddictedtolinux2@lemmy.world
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    9 days ago

    Hey, I have an idea that will help Microsoft:

    why not add even more AI that logs everything and then reports it to the government through additional telemetry?

    then they could even require the next edition to include a dedicated advertising GPU to take those logs and create tailored ads on the wallpaper as well as occasionally parse the logs and generate summaries for safety purposes!

    that will bring the customers back and boost short-term profits too!

  • @NigelFrobisher@aussie.zone
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    9 days ago

    My new laptop came with Windows 11, but that’s gone now. Steamdeck must be helping with these figures too. Good work everyone.

      • @Buffalox@lemmy.world
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        119 days ago

        The article says Mac sales are declining too.
        Apparently most of the decline is people that are simply ditching their PC because they don’t need it anymore.

        • @thebestaquaman@lemmy.world
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          38 days ago

          People ditching their PC because they don’t need it anymore doesn’t explain that the relative share of Mac and Linux has increased for the past 15 years though. Unless for some reason Windows users are more likely to ditch their PC because they don’t need it than Mac or Linux users.

          • @Jamablaya@lemmy.world
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            28 days ago

            I could quite literally just get by on my phone these days. I only use the laptop for the larger screen and something to hold an extremely large capacity SD card, as for whatever reason samsung flip phones don’t have that anymore.

    • Ebby
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      69 days ago

      I just got a cheap minipc to tinker with and it had windows 11. Not bad and unexpected.

      First thing I did was wipe and install Ubuntu of course because that’s what I wanted.

  • @Ilovethebomb@sh.itjust.works
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    259 days ago

    It sounds like a mixture of Chromebooks, and people simply not owning a traditional computer.

    Either way, it seems to be mostly Google that’s winning here.

      • @Ilovethebomb@sh.itjust.works
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        49 days ago

        For most people, a tablet is a direct replacement for a laptop anyway, especially with a wireless keyboard. I run software for work that, as far as I know, is Windows only, but most people will be fine with a tablet, or even just a phone.

    • ByteOnBikesOP
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      59 days ago

      Chromebooks went from “What is that?” To literally everywhere in schools.

      Android phones are everywhere.

      Google and the Chrome browser really ate into Microsoft’s dominance.

    • Default Username
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      29 days ago

      And Apple, with people replacing traditional computers with Android and iOS devices.

    • @viking@infosec.pub
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      49 days ago

      Are people really actively using tablets? I thought that was more of a hype and is now something that lies around and gets occasional use on the couch, but not really productive.

      • @elucubra@sopuli.xyz
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        49 days ago

        I’ve been using tablets since the first generation (Galaxy tab), and I must say that it kind of veered to that side after a while, since getting a convertible laptop. A few years back I got a Huawei tablet with a pen and keyboard, that had impressive battery, and it took the place of my convertible. While I’m a Linux-Android-occassional Windows guy, I now use an ipad (As much as I hate to admit, in the tablet space they are vastly superior), with keyboard and pen, for most of my away needs, and for general around the house stuff. I do a lot of graphic design and photo stuff, and thanks to Affinity’s suite, I can actually do real work on the thing.

        • @shneancy@lemmy.world
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          49 days ago

          please tell me they have those little external keyboards which would make them basically a shitty laptop

      • richmondez
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        18 days ago

        Your average computer user is mainly using it for interacting with various web based services and playing media. Don’t need good input methods for that so tablets are a cheaper and easier to maintain alternative to a laptop.

    • @blackn1ght@feddit.uk
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      28 days ago

      I think it’s more to do with phones - people are just more likely to do most tasks on a phone rather than a laptop.

      • @EddoWagt@feddit.nl
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        59 days ago

        Tablets are kind of in the middle of nowhere in terms of functionality at the moment, bigger and less practical than a phone, while being less capable than laptops. Its a shame, because on paper they look pretty great and they are insanely powerful nowadays

      • @Simulation6@sopuli.xyz
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        38 days ago

        I just barely used my first one for the longest time, since I mostly played games or programmed on computers. Then I started to use it to read books and watch Netflix. I am on my 3rd one now and probably spend 60% of my computer time on it.

    • @thebestaquaman@lemmy.world
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      108 days ago

      It can also be noted that the trend over time for the “unknown” category (which stands for 8 % today) follows the same trend as Linux. I don’t think it’s unreasonable to assume that Linux is over-represented in the “unknown” category, and may actually be closer to 5-7 %.

    • @bent@feddit.dk
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      18 days ago

      Apparently Linux have 20% market share in Norway. That is… I don’t really believe it, but really cool if true.

      • @0x0@lemmy.zip
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        08 days ago

        Kids mostly use mobile devices and don’t even know what a folder is, so both.

        • @grue@lemmy.world
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          08 days ago

          And that’s honestly why this story isn’t the good news it appears to be. An entire generation growing up used to (or rather, used by) locked-down devices designed for consumption is a goddamned disaster!

          • @DeathByBigSad@sh.itjust.works
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            18 days ago

            Can’t use a computer when you’re tired and wanna lay in bed, or just browse memes on transit to work, or have a GPS in your pocket, or a camera in your pocket, or a portable communication device… etc

            • @Auth@lemmy.world
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              18 days ago

              Strap a minisfourm pc and battery pack to your back, run a usb cable up to your AR glasses. Strap a Svalboard to each hand and run the cables up your arms. Easy problem solved.

          • @0x0@lemmy.zip
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            08 days ago

            But if you say something like People should have basic IT knowledge you get called an elitist.

            • @OutlierBlue@lemmy.ca
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              18 days ago

              And yet people are fine with:

              People should have basic cooking knowledge
              People should have basic financial knowledge

  • @network_switch@lemmy.ml
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    9 days ago

    Mobile and I imagine Google Docs really did a number on Windows necessity. In my experience, large companies and government rely on Windows and O365, smaller organizations use Google Docs. Even universities I’ve seen start with classrooms a decade ago using Google Docs and hangouts to eventually using Google Suite or whatever its called these days for student/faculty email

    At least word documents saved as PDF and shared is way more common today than a decade ago. A decade ago I mainly remember seeing nothing but Excel and SPSS in classes, now I see professors showing how to do stuff in Google Sheets. For a long time computer science and math professors have been geeky and idealistic so you’d regularly see Libre/OpenOffice used in lectures

    Another is Blender. In like 2008 ~2.49 Blender, professionals would scoff. A decade later Blender 2.8 releases and by today I hear way less vitriol and more opensess as another tool in the toolbox or recognition as great for at least learning or professional use for smaller teams. Flow was a successful movie made with it

    Davinci Resolve is getting better and a lot more mainstream today than a decade ago. And stuff like Kdenlive is more powerful than the vast majority of people need. People were doing great stuff a decade+ ago with iMovie and basic Windows Movie Maker

    Video games are a lot easier now because of Valve with Linux

    Mobile, adults used to have laptop that pretty much excited to login to their credit cards and pay them, use TurboxTax, print out MapQuest directions, etc. Phones have made a laptop redundant I think for most people now. Work provides one if needed. TV for movies and phone for everything else

    To me there’s nothing Microsoft can do to stem the decline of Windows. Mobile first is standard now. Microsoft has no presence in smart TVs because they failed with Windows Mobile and Xbox hardware is on life support and they never made the stripped down Xbox Windows available for TV makers anyways. The loss towards mobile will continue.

    Then there’s national security concerns for countries around the world to be reliant on American software and hardware. Diversification of operating system has picked up heavily. It started like 20 years ago but it didn’t seem to really pick up until the Huawei sanctions and driving Huawei to their own OS and Chinese government to invest even more into domestic Linux distro a. Then the recent American trade wars renewing interest in European countries in Linux and LibreOffice. My understanding has been that Linux had had strong adoption in India for some time now

    Desktop Linux in the US, I say just keep focusing on prosumer/professional users. Software developers and other IT professionals are already Linux heavy. Some commercial software is available like Maya and Davinci Resolve. Krita and Blender are great. Kdenlive is good. Seems like GIMP and Inkscape development may be picking up momentum. Darktable is great. Valve keep focusing on SteamOS and community distros keep supporting more handhelds making every year easier and easier for gaming. Steam Deck 2 is hopefully a way more available in retail than the first deck. First product work out the kinks and prove viability. Second product and possibly AMD, Nvidia, Qualcomm, etc are way more interested in low power gaming than before as well as first class Linux support

    Outside of the US, I feel like Trump both term one and now term two has really given Linux and open source software a global boost in appeal.

  • youngalfred
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    129 days ago

    No source for the blog post. Here it is: windows blog

    Note that the number has been updated, and at the bottom they state that that figure has been updated.

    The original text said ‘over a billion’. 1.4 billion is over a billion.

      • youngalfred
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        69 days ago

        I love how they went into so much detail about why the old numbers would be accurate, then proceed to say they can ‘safely’ say that windows has lost 400 million users over a sentence on a blog stating windows has ‘over a billion users’.

        • @CameronDev@programming.dev
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          49 days ago

          Also quite disappointing that no one is questioning, “where did they go”. If Chromebooks or Apple picked up a fraction of the “lost” users, they’d be shouting from the rooftops. And a fraction of those users would crush most Linux distros infrastructure, so we’d have heard something.

          • Rob Bos
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            29 days ago

            Speaking from a university perspective - we’ve been scaling back our computer labs a fair bit, as there’s a lot of people with personal laptops and tablets now. Almost half our former workstations are now eliminated or BYOD.

            So a lot of Windows machines are just gone.

            • @CameronDev@programming.dev
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              19 days ago

              I happy to believe that its probably trending down, overall PC shipments have been trending down for a while, but 400m drop over 3 years is a huge amount that just doesnt smell right.

              A lab computer is used by up to N students typically, so by removing it, there is potentially N more devices being purchased by the N students. So that could mean more iPads or Chromebooks, or even more PCs overall.

              And converting a university device to a byod device doesn’t necessarily remove a PC either, given the user may purchase a new device for work.

              With any statistics to back it up (which none of us have, especially not the original article) all we have is speculation.

          • @Cort@lemmy.world
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            19 days ago

            What Linux infrastructure? The wikis and torrent links?

            Fwiw, I’ve switched 2 computers in my house to Linux. Still researching to find out if I can switch my z13 tablet and keep all the functionality.

  • @jaybone@lemmy.zip
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    99 days ago

    Given there’s 7 billion people on earth, I’m a bit surprised this number is so low at only 1.4 billion. People will usually have a home computer and then use one at work, plus all the devices in data centers and other environments where they are not used as a desktop.

  • @chiliedogg@lemmy.world
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    88 days ago

    Everyone talking about how it’s because of Windows 11 or their greed driving people away, etc. But they’re ignoring the big one:

    People don’t need as many computers these days. You don’t have a lot of households with a laptop for every member of the family because smartphones and tablets have replaced the PC for many people for media consumption and basic tasks.

    • @OutlierBlue@lemmy.ca
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      8 days ago

      I think you’re right on this. People aren’t moving away from MS because of their obnoxious behaviour. They’re moving to alternate form factors and dealing with Apple’s and Google’s obnoxious behaviour instead. People are willing to put up with a metric ton of bullshit so they don’t have to actually do anything for themselves.

      • @JcbAzPx@lemmy.world
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        08 days ago

        I don’t think their obnoxious behavior is completely unrelated. After all, people aren’t choosing windows phones or tablets either.

        • @chiliedogg@lemmy.world
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          08 days ago

          That’s just because Microsoft waited until Android and iOS were well-established before trying to make a smartphone OS. It could have been the best OS ever made, and it still would have been a failure because there wasn’t a market for a third OS. It was hard enough at the time to get apps developed for both iOS and Android - there wasn’t room for a third player.

          • @JeremyHuntQW12@lemmy.world
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            18 days ago

            MS charged for Windows Lite, the others were free. And anyway they were building market share, but not fast enough for management, so they abandoned it mid-cycle.

    • paraphrand
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      18 days ago

      I keep having to remind people around me that phones are the primary computing device for an ever increasing percentage of the population.

      Lemmy wants to rail on Windows 11 AND they talk shit about your average person not understanding filesystems.

      • @UnderpantsWeevil@lemmy.world
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        8 days ago

        Lemmy wants to rail on Windows 11 AND they talk shit about your average person not understanding filesystems.

        At some point, it just becomes exhausting to hear people explain-o-brag about their ability to navigate the command-line, like typing “dir” into a cursor field makes them the hottest thing since Alan Turing.

        Millennials will tell you they are tech geniuses, then throw up their hands when their dishwasher breaks or their check-oil light comes on. The need to be cluelessly smug rivals any 90s-era Boomer.

  • @Simulation6@sopuli.xyz
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    78 days ago

    Just want to say, Google Docs is NOT free. Just because you don’t send them money doesn’t mean you aren’t paying.

    • @hietsu@sopuli.xyz
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      18 days ago

      What is free though is LibreOffice, or some Nextcloud document addons (to a degree) if ”cloud” is the thing.

  • @ano_ba_to@sopuli.xyz
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    69 days ago

    They just had to copy the walled garden approach of the competitors, and badly at that. They could have not pursued forcing users to a Microsoft account. They could’ve avoided the telemetry and ads business(/bloat). Google has them beat there anyway. They had the more open alternative to Google and Apple but they’re trying terribly to be second fiddle to them. And now Linux has become a good enough alternative to what Windows should’ve been. They are still the choice for business machines, but they’ve been terrible with consumer devices.

    • @drspawndisaster@sh.itjust.works
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      49 days ago

      Microsoft for the past 17 years: We have a monopoly, so we can just copy people and become more popular than them. Aaaany day now. Anyway day now. Any day nowwwwww…