@return2ozma@lemmy.world to memes@lemmy.world • 11 months agoIt's a cruel systemlemmy.worldimagemessage-square63fedilinkarrow-up192arrow-down11
arrow-up191arrow-down1imageIt's a cruel systemlemmy.world@return2ozma@lemmy.world to memes@lemmy.world • 11 months agomessage-square63fedilink
minus-squareLemminarylinkfedilink0•11 months agoWhoa, I wonder how you worded that. Was it a straight up no? Lol
minus-square@MystikIncarnate@lemmy.calinkfedilinkEnglish1•11 months agoThe short version is that I explained that we have a company policy that we are support, not education. This is not a support issue because no technical issue is preventing the user from getting this completed.
minus-square@Shardikprime@lemmy.worldlinkfedilink-1•11 months agoTell me you send them a link to the product support page
Whoa, I wonder how you worded that. Was it a straight up no? Lol
The short version is that I explained that we have a company policy that we are support, not education.
This is not a support issue because no technical issue is preventing the user from getting this completed.
I think that’s honestly worded really well.
Tell me you send them a link to the product support page