Man, I just had the dubious pleasure of helping my dad migrate from an iPhone 8 to 12 over the phone. It was a several hour/day affair. He had a different account for iCloud and the app store, and had gotten his account locked on the second. Also, he was going from 256gb to 128gb, so we had to move some stuff to iCloud. Add to that the fact I’m an android user.
We ended up putting my mom’s phone with the camera facing his screen during video calls.
I think his least favorite change was going from touchid to faceid. The screen is a lot bigger, though.
Personally I would not recommend an iPhone to an elderly person. They are not going to use 99% of the features anyway so what’s the point in buying an expensive phone when you can get them a cheap Samsung for 150 bucks.
The justification used to be that IOS was a friendlier interface but I think a combination of Android getting better and iOS getting worse means that that’s no longer the case. Hell their new design apparently makes everything transparent and hard to see.
I’ve done it over phone many times. I have a system.
I have them read whatever is on screen until I figure out what they’re looking at.
Then I use one of my own devices to follow along, so I have an idea of what they’re seeing, so I can give extremely specific instructions.
This follow along while helping family is 100% why I keep a windows partition.
Man, I just had the dubious pleasure of helping my dad migrate from an iPhone 8 to 12 over the phone. It was a several hour/day affair. He had a different account for iCloud and the app store, and had gotten his account locked on the second. Also, he was going from 256gb to 128gb, so we had to move some stuff to iCloud. Add to that the fact I’m an android user.
We ended up putting my mom’s phone with the camera facing his screen during video calls.
I think his least favorite change was going from touchid to faceid. The screen is a lot bigger, though.
Personally I would not recommend an iPhone to an elderly person. They are not going to use 99% of the features anyway so what’s the point in buying an expensive phone when you can get them a cheap Samsung for 150 bucks.
The justification used to be that IOS was a friendlier interface but I think a combination of Android getting better and iOS getting worse means that that’s no longer the case. Hell their new design apparently makes everything transparent and hard to see.