@bimbimboy@lemm.ee to Technology@lemmy.worldEnglish • 26 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square131fedilinkarrow-up1273arrow-down13
arrow-up1270arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.com@bimbimboy@lemm.ee to Technology@lemmy.worldEnglish • 26 days agomessage-square131fedilink
minus-squareHubertMannelinkfedilinkEnglish5•26 days agothat is to say they did it and its not working.
that is to say they did it and its not working.