@bimbimboy@lemm.ee to

Technology@lemmy.worldEnglish • 26 days ago

Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

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Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

@bimbimboy@lemm.ee to

Technology@lemmy.worldEnglish • 26 days ago

Within a couple of years, 50 percent of the organizations that had planned to replace their customer service personnel with AI models are expected to reverse their...

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DominusOfMegadeus
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3•26 days ago
I’m frankly amazed this many of them realized the sheer idiocy of their decision.
- Balder
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  1•26 days ago
  Some of them should have bankrupted before that happened.
  - @QueenHawlSera@sh.itjust.works
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    25 days ago
    Bankruptcy for a company isn’t a thing anymore, it’s exclusively for people who get cancer now

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