Uber CEO says his time moonlighting as a driver showed him the company didn't pay enough attention to its drivers. It sparked an all-hands called 'Why we suck.'
www.businessinsider.com
Uber CEO Dara Khosrowshahi says execs didn't "take pride" in its product for drivers because so few of them had ever actually driven for the company.
  • @wahmingEnglish
    7•1 year ago

    “It is a point of pride for employees now — when they drive they get a little badge on their corporate profile, etc.”

    THAT’S the main takeaway he had?