Volkswagen representatives demanded a $150 fee before using GPS to locate the vehicle and child.


A family is suing VW after the company refused to help them locate their carjacked vehicle with their toddler son inside unless the parents or police paid a $150 subscription fee.

Everything started if February of this year when Taylor Shepherd, after pulling into her driveway in her 2021 VW Atlas, was carjacked by two masked men. Worse yet, her two-year-old son was in the backseat when it happened. She tried stopping them but they literally ran over her with the Atlas; breaking her pelvis and putting her six month pregnancy at risk. “They ran over the entire left side of my body. There were tire tracks all over the left side of my stomach,” Shepherd told Fox32.

Shepherd called 911 thinking that she would be able to get GPS info through VW’s vehicle control and tracking Car-Net app. The app turned out to be useless though unless you paid, which is a wild thing to ask in an emergency like this. However that’s exactly what VW did when Lake County Sheriff’s contacted the company for the GPS Data.

read more: https://jalopnik.com/parents-of-baby-in-carjacked-vehicle-are-suing-vw-for-r-1851025357

  • @seang96@spgrn.com
    link
    fedilink
    38 months ago

    It’s not like their GPS capabilities are disabled. They use it to track you and sell the data. If the life is someone was not in danger I would agree with you, but a life was at risk.

    • @ButtCheekOnAStick@lemmy.world
      link
      fedilink
      28 months ago

      Insurance companies have no issue at all watching customers die instead of covering a life-saving surgery. A life being in danger means absolutely nothing to them.

    • @ButtCheekOnAStick@lemmy.world
      link
      fedilink
      18 months ago

      Insurance companies have no issue at all watching customers die instead of covering a life-saving surgery. A life being in danger means absolutely nothing to them.