I can agree with all of that and still think it looks like the casino saying “uh, no we don’t want to pay you.” I think something is missing.
Maybe the key point is that the payout value displayed on the screen is, say, “derived” and not the “ground truth.” If you get cherry-coin-grape and that’s worth $2 but the display says $42 million, it better be well-established that cherry-coin-grape is the deciding output and not the display.
What if you get triple-treasure-chests and the casino says nah that’s a display bug, it was really cherry-coin-grape internally. Where’s the line here? Im sure it is legally established but of course shitty news articles aren’t going to go to that level of detail when they can quote the plaintiffs attorney instead
it better be well-established that cherry-coin-grape is the deciding output and not the display.
Yes, this is how it works. This is the regulated language. All symbols have pays associated with them.
I will give you another example: You hit red seven, red seven, red seven on a progressive machine. The progressive displays a value of $1,079 (and does not reset after the win) but the machine only pays $1,000. This is a problem with the settings of the machine, and the casino is required to pay the progressive amount of $1079 and possibly be fined for having a misconfigured machine. This is because the pay table lists the symbols (3 red 7’s) as awarding the progressive prize. Pay table is law.
I also suspect that the machine did not display a win of $43 million at all. I suspect the glitch occurred either when the win was added to her credits or when the ticket was printed (an error in memory, not in game logic).
Edit: I also have to mention that slot machines are made by only a handful of companies, and are regulated. They are bought by other companies (casinos) that are also regulated. Asking a casino to modify the software on a slot machine would be akin to asking them to fly to the moon. They don’t know how to do it, and they make money without modifying the software anyway. My example with the progressive amount: older machines have a true/false setting for progressive jackpots, leaving it up to human error.
I can agree with all of that and still think it looks like the casino saying “uh, no we don’t want to pay you.” I think something is missing.
Maybe the key point is that the payout value displayed on the screen is, say, “derived” and not the “ground truth.” If you get cherry-coin-grape and that’s worth $2 but the display says $42 million, it better be well-established that cherry-coin-grape is the deciding output and not the display.
What if you get triple-treasure-chests and the casino says nah that’s a display bug, it was really cherry-coin-grape internally. Where’s the line here? Im sure it is legally established but of course shitty news articles aren’t going to go to that level of detail when they can quote the plaintiffs attorney instead
Yes, this is how it works. This is the regulated language. All symbols have pays associated with them.
I will give you another example: You hit red seven, red seven, red seven on a progressive machine. The progressive displays a value of $1,079 (and does not reset after the win) but the machine only pays $1,000. This is a problem with the settings of the machine, and the casino is required to pay the progressive amount of $1079 and possibly be fined for having a misconfigured machine. This is because the pay table lists the symbols (3 red 7’s) as awarding the progressive prize. Pay table is law.
I also suspect that the machine did not display a win of $43 million at all. I suspect the glitch occurred either when the win was added to her credits or when the ticket was printed (an error in memory, not in game logic).
Edit: I also have to mention that slot machines are made by only a handful of companies, and are regulated. They are bought by other companies (casinos) that are also regulated. Asking a casino to modify the software on a slot machine would be akin to asking them to fly to the moon. They don’t know how to do it, and they make money without modifying the software anyway. My example with the progressive amount: older machines have a true/false setting for progressive jackpots, leaving it up to human error.
Huh, that’s pretty neat! Would not trust casinos myself, tho.