monyet.cc
  • Communities
  • Create Post
  • Create Community
  • heart
    Support Lemmy
  • search
    Search
  • Login
  • Sign Up
LughM to Futurology@futurology.todayEnglish • 2 years ago

Swedish Company Klarna is replacing 700 human employees with OpenAI's bots and says all its metrics show the bots perform better with customers.

www.euronews.com

external-link
message-square
19
fedilink
35
external-link

Swedish Company Klarna is replacing 700 human employees with OpenAI's bots and says all its metrics show the bots perform better with customers.

www.euronews.com

LughM to Futurology@futurology.todayEnglish • 2 years ago
message-square
19
fedilink
Klarna’s AI assistant does ‘equivalent job of 700 employees’, CEO says
www.euronews.com
external-link
Klarna’s CEO said that decision-makers need to understand that this is not just “in the future” but happening now.
  • @deegeese@sopuli.xyz
    link
    fedilink
    English
    21•2 years ago

    If Air Canada is anything to go by, I look forward to Klarna’s customers tricking the support bots into giving out freebies.

    • @Endward23@futurology.today
      link
      fedilink
      English
      4•2 years ago

      Lol

Futurology@futurology.today

!futurology@futurology.today

Subscribe from Remote Instance

Create a post
You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !futurology@futurology.today
  • 59 users / day
  • 364 users / week
  • 1.18K users / month
  • 5.77K users / 6 months
  • 3.24K subscribers
  • 1.99K Posts
  • 12.1K Comments
  • Modlog
  • mods:
  • @voidx@futurology.today
  • Lugh
  • @Espiritdescali@futurology.today
  • @AwesomeLowlander@futurology.today
  • BE: 0.19.3
  • Modlog
  • Legal
  • Instances
  • Docs
  • Code
  • join-lemmy.org