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LughM to Futurology@futurology.todayEnglish • 1 year ago

Swedish Company Klarna is replacing 700 human employees with OpenAI's bots and says all its metrics show the bots perform better with customers.

www.euronews.com

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Swedish Company Klarna is replacing 700 human employees with OpenAI's bots and says all its metrics show the bots perform better with customers.

www.euronews.com

LughM to Futurology@futurology.todayEnglish • 1 year ago
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Klarna’s AI assistant does ‘equivalent job of 700 employees’, CEO says
www.euronews.com
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Klarna’s CEO said that decision-makers need to understand that this is not just “in the future” but happening now.
  • @deegeese@sopuli.xyz
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    21•1 year ago

    If Air Canada is anything to go by, I look forward to Klarna’s customers tricking the support bots into giving out freebies.

    • @Endward23@futurology.today
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      4•1 year ago

      Lol

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