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@Espiritdescali@futurology.todayM to Futurology@futurology.todayEnglish • 1 year ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

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Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

@Espiritdescali@futurology.todayM to Futurology@futurology.todayEnglish • 1 year ago
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The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...
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    1•1 year ago

    But will we be able to understand AI better? If so I’m all in.

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