I’ve found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?

I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.

  • @shadowfax13@lemmy.ml
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    42 months ago

    wow, i mean its a free service but the amount of money they make from selling our data they should atleast try to not make us severely hate their product

    • @Buddahriffic@lemmy.world
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      22 months ago

      IMO YouTube and social media are both things that would be better as public services than for profit ventures. The things they need to do to make money either make the product shitty (holy shit @ some of the things I’ve heard from people who don’t block ads) or are outright bad for society (misinformation and all).

      • @shadowfax13@lemmy.ml
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        2 months ago

        not happening. bigtech will kill any such attempt by throwing a few millions at senators. these products make close to 100 billions in profit a year. aipac just showed us how wretched our political system is when they get to do a genocide with our money and then get standing ovation from us, and and all that with a lobbying budget of just 300 million

        • @Buddahriffic@lemmy.world
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          22 months ago

          Yeah, this current system looks pretty fucking captured to me.

          Some things look like signs that things might not be that bad, like the Google ruling is a step in the right direction. But on the other hand, IMO it wasn’t enough of a step and there was a ruling against MS 20 years ago that looked really good until it was just dropped entirely (though apparently the experience did still affect Gates when he was embarrassed about having to explain his position and realizing that most people didn’t agree with it).

          Today’s billionaires don’t seem to have that humility anymore, at least not the more prominent ones. Just like the right wing politicians. And all of it enabled by the billionaire-owned media.

          • @shadowfax13@lemmy.ml
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            2 months ago

            well said, totally agree. the depressing thing is that i don’t see this changing in anytime soon or way ahead in future. with ai powered drones working class will have no means to challenge the oligarchy unless they end up fighting and killing each other.