• PKMKII [none/use name]
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    949 months ago

    The anti-shoplifting campaign was always a ruse by the c-suite to hide their mismanagement and poor performance.

      • DefinitelyNotAPhone [he/him]
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        269 months ago

        Traditionally it’s been a way for big businesses to bully local municipalities into giving them free security via local cops, tax incentives, etc by claiming that they’re losing so much money to shoplifters that they have no choice but to close shop unless something changes (which is always bullshit, they’re printing money). Walmart is infamous for doing this to small towns after they annihilate any local competition through lower prices from their economy of scale.

        • DragonBallZinn [he/him, they/them]
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          129 months ago

          Funny you should bring up Walmart, because Walmart is the second biggest reason why I hate the “just start your own business” cliche.

          Walmart was weaponized to make that impossible.

          • infuziSporg [e/em/eir]
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            29 months ago

            Honestly I don’t think a one-stop-shop can be unassailable. Having a depth/variety of products is important, not just for consumer’s sensibilities but also for being able to cover all the use cases. A Walmart might be most of a grocery and pharmacy and toy store, and half of a garden and hardware and auto parts and home furnishings store, but it will never be all of all these things (and perhaps not even 100% of any of these things). The logistics just becomes prohibitive.

            The businesses that are best to start with are the ones where online shopping is unsatisfactory.

      • d_cagno [he/him]
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        9 months ago

        I always figured the playbook was something like:

        1. Cut staffing (and save $$$)
        2. Shrinkage increases due to fewer staff
        3. Construct a narrative around rising crime, of which locking up products is a part
        4. Get more cops

        Congratulations, you’ve successfully shifted costs of protecting your property on the public!

      • Owl [he/him]
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        69 months ago

        I think it’s simply that they want to close stores, and just saying it’s because store has lower profits than their target will mean they have to field a bunch of calls and letter campaigns from grumpy people trying to tell them their neighborhood is important, while saying it’s crime will get those same people to blame anyone else.

    • anarchoilluminati [comrade/them]
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      259 months ago

      I went once to pick up condoms and they were behind those glass doors. I pressed the button and it announced loudly that assistance was needed in “Family Planning” and everyone nearby started looking over and despite not being a teenager the embarrassment is never any less. I was just waiting around until someone finally came and they had the wrong key or something and started yelling at someone to bring the key to family planning, only further drawing attention to my anti-volcel ass. It was pretty uncomfortable. Never went back there for that again.

      Way more effective than volcel police.

    • CoolerOpposide [she/her]
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      209 months ago

      Waiting 10 minutes for a rite aid employee to grab a deodorant for me and I open it to smell it and don’t like the smell but she already walked away. Ok thanks for the free deodorant I guess

      • Robert_Kennedy_Jr [xe/xem, xey/xem]
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        9 months ago

        Yeah the deodorant getting locked up is so ridiculous, these are $3-4 items and you need to keep them behind plexiglass? Fuck you, I’m shop lifting out of principle now.

        • CoolerOpposide [she/her]
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          179 months ago

          Hey but what if we made everybody’s lives worse so we could mildly inconvenience one person who might steal something that won’t impact our margins at all?

  • CoolerOpposide [she/her]
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    379 months ago

    I mean it really should be obvious. There is a rite aid near me that is going out of business, so they rarely restock shelves. The only shelves that are ever not looking completely barren are the shelves of things that are locked up. Not only are the locked up shelves not barren, they are completely full. That should tell you all you need to know right there. Unlock the fucking shelves, you’re literally going bankrupt.

    • miz [any, any]
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      9 months ago

      the rite aid here doesn’t turn on the interior lights in the store during daylight hours

      • Speaker [e/em/eir]
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        89 months ago

        The one here had their drink cooler actively broken, making weird noises and smells, for two full months before someone finally put up a sign that said “sorry, the cooler isn’t working; the drinks are fine but warm”.

  • SoyViking [he/him]
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    319 months ago

    My local supermarket put their most expensive meat into a locked cage. Apparently that hurt sales more than the occasional lost roastbeef did because the cage is gone now.

    • infuziSporg [e/em/eir]
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      59 months ago

      And yet the deli model is still fully workable. You go up to the counter, you ask for something, they slice or scoop it for you inti a container.

      I have a friend who works in the deli section of a supermarket and she’s hardly ever idle.

  • Dessa [she/her]
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    9 months ago

    And the best advertisement for my local mom and pop oharmacy was the fact that every trip to walgreens for drugs took 45 minutes to an hour. At the mom and pop, it’s 5, and they’re friendly because they aren’t understaffed

    • miz [any, any]
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      9 months ago

      I think the big chain pharmacies hope that this helps their bottom line because you will be walking around shopping, but the olds at mine just sit in the chairs and wait.

      • Dessa [she/her]
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        69 months ago

        The small pharma where I go has a gift shop attached. I shop there for fun